Elevator Maintenance Management System
The Challenge
Elevators fail tests. Incidents go untracked. Spare parts arrive late. Service visits are missed and SLAs slip. Tenants lose trust and safety risk increases. Data sits in paper logbooks that no one can search.
Our Solution
A single system to plan, execute, and prove elevator maintenance. Centralize inspections, test routines, incident records, and service contracts. Automate visit schedules. Track parts and vendor performance. Record certificates and compliance checks. Mobile tasks with offline capture. Integrate IoT sensors where available.
Key Benefits
- Increase uptime with disciplined preventive schedules and clear task ownership.
- Pass safety audits with digital records of tests, incidents, and corrective actions.
- Shorten response time for breakdowns with priority queues and contractor assignments.
- Control costs through parts tracking, lead times, and supplier KPIs.
- Improve accountability with role based access and full activity logs.
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Key Features
Preventive inspections and test routines
Define inspection templates per lift type. Set monthly, quarterly, and annual tests. Capture readings, photos, and signatures.
Work orders and emergency response
Generate work orders from inspections or alarms. Prioritize, assign, and track status. Record response and resolution times for SLA reporting.
Incident and fault logging
Log stoppages, door faults, entrapments, and near misses. Link incidents to corrective actions and follow up checks.
Parts and supplier management
Track spares, stock levels, and consumption. Auto create reorder requests. Record supplier SLAs and on time delivery.
Certificates and compliance
Store test certificates, permits to work, and technician credentials. Set reminders for renewals. Produce audit ready reports.
Mobile first field operations
Technicians receive tasks, scan lift IDs, and work offline in basements and shafts. Sync when online. Reduce paperwork.
Integrations and sensors
Connect to building systems, IoT gateways, and alarm panels where available. Use REST APIs and webhooks to link procurement and finance.
Dashboards and reporting
Monitor uptime, MTTR, inspection completion, incident trends, and SLA performance. Export CSV and PDF summaries.
Security and governance
Role based access, activity logging, and versioned records. Hosted securely with clear ownership of data.
Who uses it
Facilities and property teams, municipal building inspectors, outsourced maintenance contractors, safety officers, and finance teams responsible for service budgets.